We are seeking a dedicated Human Resources Assistant to support our human resources department. In this position, you will create new employee packets, manage employee records, organize and update files, and prepare reports. On a daily basis, you will answer phone calls, handle scheduling and ensure the office calendar is current, and perform other administrative tasks as needed. Our ideal candidate has at least one year of experience in human resources, but we are willing to train the right person.

Daily job duties and responsibilities of today’s HR assistants include:

  • Answering employee questions
  • Processing incoming mail
  • Creating and distributing documents
  • Providing customer service to organization employees
  • Maintaining computer system by updating and entering data
  • Setting appointments and arranging meetings
  • Maintaining calendars of HR management team
  • Compiling reports and spreadsheets and preparing spreadsheets

HR assistants are involved in a number of areas of human resources, including:

Recruitment/New Hire Process

  • Participating in recruitment efforts
  • Collecting employment and tax information
  • Ensuring background and reference checks are completed
  • Preparing new employee files
  • Overseeing the completion of compensation and benefit documentation
  • Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
  • Conducting benefit enrollment process
  • Administering new employment assessments
  • Serving as a point person for all new employee questions

Payroll and Benefits Administration

  • Processing payroll, which includes ensuring vacation and sick time are tracked in the system
  • Answering payroll questions
  • Facilitating resolutions to any payroll errors
  • Participating in benefits tasks, such as claim resolutions, reconciling benefits statements

Record Maintenance

  • Maintaining current HR files and databases
  • Updating and maintaining employee benefits, employment status, and similar records
  • Maintaining records related to grievances, performance reviews, and disciplinary actions
  • Performing file audits to ensure that all required employee documentation is collected and maintained
  • Performing payroll/benefit-related reconciliations
  • Performing payroll and benefits audits and recommending any correction action
  • Assisting with exist interviews

Qualities of HR Assistants

To effectively perform the duties of a human resources assistant, individuals must be able to demonstrate a number of competencies that are essential to the position, which include:

  • Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner
  • Must possess strong interpersonal skills
  • Must be able to communicate clearly, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings
  • Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
  • Must be able to prioritize and plan work activities as to use time efficiently
  • Must be organized, accurate, thorough, and able to monitor work for quality
  • Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback
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