DUTIES AND RESPONSIBILITIES:

Contracting

• Responsible for all aspects of the reimbursement contract renewal lifecycle – including contract terms, rate renewals and reimbursement policies.
• Maintain data base of all insurance plans and contract rates. Utilizing billing system, maintain contract files.
• Ensures practice addresses are current with health plans, agencies and other entities.
• Maintains the timelines on enrollment/credentialing schedules, communicates with providers and health plans to update as needed and maintain a strict level of confidentiality for all matters pertaining to provider credentials
• Communicates with billing and the office managers on updates as needed and explains payer information requirements

Credentialing

• Responsible for ensuring providers are credentialed, appointed, and privileged with health plans and patient care facilities. Compiles and maintains current and accurate data for all providers
• Completes provider credentialing and re-credentialing applications; monitors applications and follows-up as needed.
• Maintains copies of current state licenses, certifications and any other required credentialing documents for all providers. Maintains confidentiality of provider information.
• Works with revenue cycle management to ensure credentialing issues impacting the revenue cycle process are addressed timely
• Creates & maintains provider CAQH
• Maintains compliance with Federal and State regulations

Claims Auditing

• Performs random audits, target audits, and audits of claims
• Ensures compliance with appropriate company policies, procedures, guidelines, and reporting requirements; Federal and state regulations; and timeliness of claims processing.
• Prepares written audit reports based on findings and communicates audit findings with appropriate leadership. Review audits for training issues and provide ongoing support & training to staff
• Identifies patterns, trends, and variances related to claims and provides feedback
• Identifying healthcare overpayments and underpayments
• Maintains up-to-date working knowledge on regulatory requirements associated with billing and claims processing. – Reviews Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) to determine proper category for benefit code determination

Essential Qualifications

• Education: Bachelor’s degree preferred
• Experience: 5-7 years of experience in healthcare industry
• Experience in compliance, credentialing, auditing and claims processing experience preferred
• Knowledge of medical terminology, medical coding principals, billing rules and regulations Medicaid/Medicare Guidelines. In depth knowledge of UB04 and medical (1500) claim formats and requirements.
• Strong attention to detail
• Ability to work independently in a fast-paced environment
• Strong organization and filing skills; ability to learn quickly
• Excellent telephone, written and verbal communication
• Dependable and adaptable
• Ability to handle multiple tasks, and follow up until completion
• Working knowledge of Microsoft Suite of products (Excel, Word, Access)
• May be required to travel occasionally based on business needs