Front Desk Receptionist – Riceland Healthcare (RHC)

Job Summary

Riceland Healthcare is seeking a highly organized and customer-focused Front Desk Receptionist to join our administrative team. As the first point of contact for patients, visitors, and vendors, the ideal candidate will represent RHC with professionalism and warmth. This role requires exceptional communication skills, attention to detail, and the ability to multitask efficiently in a fast-paced healthcare environment.

Key Responsibilities:

  • Greet and welcome patients, families, and visitors in a friendly and professional manner.
  • Answer incoming phone calls promptly, demonstrating excellent phone etiquette, and direct inquiries to the appropriate department or staff member.
  • Manage appointment scheduling and maintain an organized calendar using RHC’s scheduling systems and software.
  • Perform data entry and maintain accurate patient and office records utilizing Google Suite and other healthcare software tools.
  • Assist with administrative duties such as typing correspondence, scanning documents, managing mail, and maintaining office supplies.
  • Coordinate with clinical and administrative teams to ensure smooth front-desk and patient flow operations.
  • Handle confidential patient information in compliance with HIPAA and RHC privacy standards.
  • Provide general office support and contribute to a positive, team-oriented work environment.

Qualifications:

  • Previous experience as a medical receptionist, front desk associate, or in a similar administrative role preferred.
  • Proficient in phone systems and computer applications; experience with Google Suite and healthcare management software is a plus.
  • Strong organizational and multitasking skills with the ability to prioritize effectively.
  • Excellent verbal and written communication skills, with professional phone etiquette.
  • A proactive, dependable, and service-oriented attitude with the ability to work independently and collaboratively.
  • Experience as a personal assistant or in administrative support roles is advantageous.

Why Join Riceland Healthcare?
At RHC, we value professionalism, compassion, and teamwork. This position offers an opportunity to be part of a growing healthcare system dedicated to providing high-quality care and exceptional patient experiences.

Job Type: Full-time

Pay: $10.00 – $13.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person